I introduce and build human-centered, evidence-based product & design practices within companies and organizations with a focus on business and customer value.
Cross-functional team leader, with 6+ years of management and 5+ years of strategic leadership experience.
Experience building human-centered design practices in organizations, including corporations, startups, and government.
Lead teams through the design process with an eye toward measurable outcomes, including increased adoption, engagement, retention, and user satisfaction.
Good products are simple in form and function. Every element exists to serve a purpose.
Great products are evidence-based. Decisions are grounded in user research and real-world data.
Successful products are outcome-driven. These products help people make progress toward a goal in measurably meaningful ways.